Baystate Health is a not-for-profit, integrated healthcare system serving over 800,000 people throughout western New England.
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In This Section
- Annual Reports
- Awards and Recognition
- Careers
- Community Programs
- Environment and Sustainability
- Baystate Health Leadership
- Loyalty Programs
- Quality and Safety
- Volunteering Opportunities
Our Mission and Impact
Our mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.
Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond.
Help Us Create Healthier Tomorrows
Who We Are
With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years.
Explore Our Team & Programs
- Baystate Health Leadership
- Medical Services
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- Baystate Health Foundation
- Physician Liaison Team
- Healthcare Education
- UMass Chan Medical School - Baystate
- Research at UMass Chan-Baystate
Facts & Figures
With a workforce of nearly 13,000 team members, Baystate Health is one of western Massachusetts’ strongest economic engines. With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.
Our typical annual impact includes:
- Over 1.8 million outpatient visits, including comprehensive sick and preventive care
- Over 180,000 emergency visits
- More than 37,000 surgeries performed
- More than 4,000 babies born at Baystate Health hospitals
- Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students
Academic Innovation
As an integrated academic health system, the advancement of knowledge is a major component of our mission. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers – preparing much of our region’s health care workforce to meet patients’ needs for years to come.
Community Programs
In service of our mission, we work to bring healthcare out of the hospital and into the community. We serve our local communitythrough our many health initiatives, including:
- Supporting community-based organizations
- Developing programs that help prepare our young people for future success
- Advancing early interventions in wellness and nutrition
Our Diverse Workforce
The diversityof our workforce allows us to meet our community’s needs with cultural competence and compassion. We’re committed to creating an inclusive environment for both employees and patients. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare.
Facilities & Services
- Baystate Franklin Medical Center Baystate Franklin Medical Center is a hospital providing comprehensive care close to home in Greenfield, Massachusetts. Learn More
- Baystate Noble Hospital Baystate Noble Hospital provides complete care close to home in Westfield, Massachusetts. Learn More
- Baystate Wing Hospital Baystate Wing Hospital provides comprehensive care close to home in Palmer, Massachusetts. Learn more about our advanced care. Learn More
- Baystate Children's Hospital Baystate Children’s Hospital in Springfield is the only accredited children’s hospital in western Massachusetts. Learn More
- Primary and Preventive Care We offer family medicine and adult and pediatric primary care. Depending on your needs, you can choose from several types of primary care providers. Learn More
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Recent News & Stories
- News Article The Marvelous Dr. Grace Makari-Judson
- Patient Story His Way to Health: Richard Zglobicki's Diabetes Management Journey
- News Article Baystate Earns LGBTQ+ Healthcare Equality High Performer Status
- News Article Dr. Mark Keroack and Dr. Ann Errichetti Create Endowed Fund to Support Future of Healthcare
- News Article Baystate Health to Build New Community Health Center
- News Article Creating Space: How a New Family Care Room Helps Grieving Families
- Patient Story Looking Up with Strength and Courage: Ashley Piccirilli’s Story
- News Article Only a Call Away: Geri Pals Volunteers Create Connections Over the Phone
- News Article Jaines Andrades Testifies Before Senate Committee
- News Article Making Magic Thanks to Maddie
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